8 Best Email Marketing Services for Small Business

By Nimesh Patel 15 min Read

Table of Contents

    Email marketing is one of the most powerful tools for small businesses to grow, engage customers, and boost sales. In this post, we’ll explore the 8 best email marketing services that are perfect for small businesses. You’ll learn how these platforms can simplify your email campaigns, enhance engagement, and drive measurable results.

    Do you want to grow your small business with effective email marketing? Or perhaps you’re new to email marketing and eager to explore its potential for business growth.

    If so, finding the best email marketing service is essential. With countless options available, it can be overwhelming to select a service that aligns with your business objectives. However, choosing the right email marketing platform can significantly impact your business success.

    No worries, because we have done the homework for you. Below we have listed the 8 best free email marketing services for you to consider when promoting your business.

    Before we delve deeper into the prospects, let’s have a quick look at why would you need email marketing services in the first place.

    Importance of Email Marketing Strategy

    Email marketing is one of the most popular and widely used forms of marketing. Not only because it is cost-effective and would not require greater investment, but also due to the fact that few studies believe email marketing to be responsible for 4400% of ROI.

    Now, the figure is definitely appealing enough to dive in and take the call. However, simply buying a service and using it to promote your business would not fetch the desired outcome. For one, you need to have the right email marketing strategy in place.

    Once you are all set with your marketing strategies, you next need to choose the right software or email marketing service to channel your business campaigns directly to the end user.

    You need to be aware of the fact that an incompetent email marketing service would drain your money without actually providing the desired set of features and functionality. So, you should analyze and assess the different services to finally end up investing in the optimal one.

    What is an Email Marketing Service?

    An email marketing service is a platform that enables businesses to create, send, and manage email campaigns to their subscribers. These services provide a range of tools and features to help businesses design and send effective email campaigns, automate follow-ups, and analyze the performance of their marketing efforts.

    Email marketing services can help businesses build and maintain relationships with their customers, increase brand awareness, and drive sales.

    By using an email marketing service, you can streamline your marketing efforts and ensure that your messages reach the right audience at the right time.

    These platforms often come with a variety of templates, drag-and-drop editors, and analytics tools to help you create professional-looking emails and track their success. Whether you’re a small business owner or a marketing professional, an email marketing service can be a valuable asset in your marketing toolkit.

    Choosing the Best Email Marketing Software

    Choosing the best email marketing software for your business can be a daunting task, especially with so many options available. When selecting an email marketing software, consider the following factors:

    • Price: What is your budget for email marketing software? Some platforms offer free plans, while others have tiered pricing based on the number of subscribers and features.

    • Features: What features do you need to create and send effective email campaigns? Look for tools like drag-and-drop editors, automation, and analytics.

    • Automation: Do you need advanced automation features to personalize and optimize your email campaigns? Automation can save you time and increase the effectiveness of your marketing efforts.

    • User Experience: How easy is the software to use, and do you need any technical expertise to get started? A user-friendly interface can make a big difference, especially if you’re new to email marketing.

    By considering these factors, you can choose an email marketing software that meets your specific needs and helps you achieve your marketing goals. Whether you’re looking for a free email marketing service or a more advanced platform, there’s a solution out there for you.

    Without wasting much time, let’s move ahead to uncover the top 8 email marketing services you can consider for your business.

    Top 8 Free Email Marketing Services For Small Businesses

    An ideal email marketing service must be simple, easy to use, and deploy a drag-and-drop feature. The best email marketing solutions also integrate a level of automation that can generate and send marketing campaigns to potential prospects.

    Apart from that, personalizing emails is the icing on the cake, and the ability to track the performance of email ads further enhances the usage of marketing services, benefiting both you and your business.

    In case, you have no idea which service would be advantageous for your business, move ahead with the article.

    1. Constant Contact

    Email Marketing Services 1 - Constant Contact

    With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. Not only is the platform self intuitive but it also has more than 100 inbuilt email templates that you can use to create and pitch email marketing campaigns to potential users.

    The platform gives you the ease to keep track of all your contacts, the templates, and the calendar.

    Additionally, marketers would have access to a reporting and analysis tool that would shed light on the performance of the campaigns and help them redesign the same to come up with better results.

    Features:

    • End-to-end support

    • Shopify Integration.

    • Tools for social media sharing.

    • Email automation and surveys.

    • Library of resources and live training for marketing strategies.

    • Image library and Facebook as integration.

    2. Campaign Monitor

    Email Marketing Services 2 - Campaign Monitor

    The second in our list is the Campaign Monitor and it is yet another email marketing service for small business owners. This service is easy to use and helps marketing professionals to create personalized and custom-fit emails for product promotion.

    Campaign Monitor also offers free email marketing tools that come with appealing features and support for various business needs.

    The Campaign Monitor incorporates a drag-and-drop tool easing the task of drafting emails. Further, the presence of an analytics tool helps you track the response of emails and then draft strategies that would help optimize the emails and approach better.

    What makes this an excellent email marketing service is the ability to use data and generate personalized content, one that would appeal more to the customers. Personalization works in the sense that customer data is studied and used to create emails fostering higher engagement.

    Features

    • An extensive set of resource library

    • Drag and drop tools for email creation

    • Analytics and automation tools

    • Customized emails

    3. iContact

    Email Marketing Services 3 - iContact

    Looking for a reliable and trustworthy email marketing service? Try iContact!

    This email marketing service has been in the industry since 2003 and they have never failed to keep their users apprised of the range of services, features, and functionality offered.

    Much like others on the list, they too have a simple and easy-to-use email creation and automation tool. What sets them apart is their frictionless and flawless customer support services. What’s more?

    They have an assistant assigned to every customer who would undertake the job of guiding them on their email marketing strategies, fascinating right?

    In addition to the above, this service also has the provision of social media consultants who go to great lengths to help you make the most of the email marketing strategies and gain from the same, creating an exceptional online presence.

    Features

    • Alluring dashboard and email marketing tools

    • Automation for assessing strategies and campaigns

    • Out-of-the-box customer support services.

    • Strategic partner for performance enhancement

    4. Brevo (formerly Sendinblue)

    Email Marketing Services 4 - Brevo

    Emerging as one of the fastest-growing email marketing services, Brevo might be the right fit for you if you are looking for email and SMS marketing software.

    An excellent platform that is extremely easy to use and simple to implement, Brevo has inbuilt templates and a landing page builder that ease the process of generating and sending emails to customers.

    In fact, beginners would not find it hard to create emails using the software. The prevalence of drag-and-drop tools guides them to pitch feature-rich emails and make the most out of such campaigns.

    Whether you wish to segregate the workflow, automate email creation, or track the progress, the software allows you to do all.

    AI algorithms help you decide on the best time to pitch emails and benefit from it. As a starter, you can begin with their free plan which restricts you to pitch 300 emails per day. In case, your business has wider requirements, you can always upgrade to premium plans.

    Features

    • Automation tools for bulk emails

    • SMS integration for mobile marketing

    • SMTP support for WordPress site.

    • Pro features include Facebook ad integration, CRM, etc.

    5. Drip

    Email Marketing Services 5 - Drip

    Next on our list is Drip. Whether you are a business owner, a marketer, a blogger, or a digital enthusiast, the drip email marketing platform encompasses features for all.

    In fact, the platform offers a range of email automation features that can not only streamline the process of email marketing but at the same time, improve your sales funnel for better results.

    In case, you have a WordPress or a WooCommerce website, the Drip email marketing service provides seamless integration with all. Under the influence of the above, you can easily combine your signup forms and use them to promote your business operations.

    The feature that helps Drip stand out in the crowd of email marketing services is the intelligent email marketing automation tools that lead to better segmentation of users and higher campaign revenue. For beginners, the platform has email support, live chat support, webinars, and training modules.

    Features

    • Personalized and customized emails

    • Send bulk email in a click

    • Increase customer-level engagement

    • Website integration

    6. MailChimp

    Email Marketing Services 6 - MailChimp

    In case you have spent some time looking for an email marketing service provider, odds are MailChimp would be one on the list.

    Definitely, the platform is worth the popularity and is not just any other email marketing tool, but rather a suite of tools that quicken the speed of marketing while adding more and more visitors to your business.

    It has a very simple interface promoting the creation of business-specific emails. The platform also extends support to the automated responses, the analytics tools for determining the success of the campaigns followed by the flexibility to create different segments.

    MailChimp further gives marketers the ease to schedule their campaigns in a way that automates the same.

    Integration of websites using MailChimp is pretty easy and no matter which site you run your business on, you can integrate MailChimp in a friction-free manner. Free and live support for all in-mail issues and webinars to guide you on the marketing features.

    Features

    • Free-to-use service with limited features

    • Automation tools for faster pitching

    • Determining the schedule for sending mail

    7. GetResponse

    Email Marketing Services 7 - GetResponse

    As much as the name of the service entices you, GetResponse features do the same to your users. The service platform has a bundle of features that ease the task of email creation and marketing.

    Using the drag-and-drop interface, marketers can easily design customer-specific emails, list contacts, and also pitch group-specific emails. Automation tools boost the process of email automation and at the same time, trigger campaigns for better results.

    Features

    • Live support, email support, and 24/7 guidance and assistance for marketing needs.

    • Quick integration with third-party websites and software.

    • Data analytics for personalized marketing.

    8. AWeber

    Email Marketing Services 8 - AWeber

    Finally, we have AWeber on our list of email marketing services. Apparently, this is one of the oldest yet a widely used email marketing platform.

    The software service renders an array of email marketing solutions that can be used by website owners and marketing professionals to create emails and promote brands.

    If you have a WordPress website, AWeber allows you to integrate the same with the email marketing platform and streamline the task of marketing. Prebuilt email marketing templates, forms, sender, and autoresponders further accelerate the entire marketing phase.

    Features

    • Traditional and most popular

    • Range of marketing tools

    • Auto-responders and senders

    Free Email Marketing Options

    If you’re just starting out with email marketing or have a limited budget, there are many free email marketing options available. These services often offer limited features and subscriber limits, but they can be a great way to get started with email marketing. Some popular free email marketing options include:

    • Mailchimp: Offers a free plan with up to 2,000 subscribers and 12,000 emails per month. It’s a great starting point for small businesses looking to explore email marketing.

    • Sender: Provides a free plan with up to 2,500 subscribers and 15,000 emails per month. This service is known for its user-friendly interface and robust features.

    • EmailOctopus: Offers a free plan with up to 2,500 subscribers and 10,000 emails per month. It’s a simple yet effective tool for beginners.

    These free email marketing services can help you get your feet wet without any financial commitment. As your business grows, you can always upgrade to a paid plan to access more advanced features and higher subscriber limits.

    Email Marketing Automation

    Email marketing automation is the process of using software to automate and personalize your email campaigns. This can include features such as:

    • Welcome Emails: Send automated welcome emails to new subscribers, making a great first impression and setting the tone for future communications.

    • Abandoned Cart Emails: Send automated emails to customers who have left items in their cart, encouraging them to complete their purchases.

    • Birthday Emails: Send automated emails to subscribers on their birthdays, adding a personal touch and fostering customer loyalty.

    Email marketing automation can help you save time and increase the effectiveness of your email campaigns. By automating repetitive tasks, you can focus on creating high-quality content and engaging with your audience.

    Many email marketing services, including Mailchimp, Sender, and EmailOctopus, offer robust automation features to help you streamline your marketing efforts.

    Getting Started with Email Marketing

    Getting started with email marketing can seem overwhelming, but it’s easier than you think. Here are some steps to get started:

    1. Choose an Email Marketing Service: Select a service that meets your needs and budget. Look for features like drag-and-drop editors, automation, and analytics.

    2. Create a List: Build a list of subscribers by adding a sign-up form to your website or social media channels. Make sure to comply with email marketing regulations and obtain consent from your subscribers.

    3. Design an Email: Use a drag-and-drop editor to create a visually appealing email. Choose a template that aligns with your brand and customize it to fit your message.

    4. Write Compelling Content: Write content that resonates with your audience and encourages them to take action. Focus on providing value and building relationships with your subscribers.

    5. Send and Track: Send your email campaign and track its performance using analytics tools. Monitor open rates, click-through rates, and other key metrics to measure the success of your campaign and make data-driven decisions.

    By following these steps, you can get started with email marketing and start building relationships with your customers. With the right email marketing service and strategy, you can drive engagement, increase sales, and grow your business.

    Final Word

    Choosing the right email marketing service for your small business can transform your marketing efforts and drive growth. A well-chosen email platform will streamline your communication, boost engagement, and help you connect with your customers in a meaningful way.

    The above were eight of the top email marketing platforms available to help you effectively pitch emails and promote your business on the go.

    Email Marketing Services FAQs

    Here are answers to some of the most frequently asked questions about email marketing services.

    What is an email marketing platform?

    An email marketing platform is software that enables businesses to create, send, and monitor their email marketing campaigns.

    It typically includes an intuitive drag-and-drop editor for designing emails, tools for managing subscriber lists, automation to trigger personalized campaigns, and analytics to track essential metrics, such as bounce rates, open rates, click-through rates, and unsubscribe.

    What are the main features to look for in an email marketing service?

    When selecting an email marketing platform, consider whether it allows for both marketing and transactional emails, as this can streamline operations and cut costs.

    Key features to look for include automation capabilities, CRM integration, and multichannel communication options (e.g., SMS, push notifications, or even WhatsApp), which can help you reach your audience more effectively.

    What is the best email platform for small businesses?

    The best platform for small businesses depends on specific needs and budgets. For businesses with limited budgets, platforms like Brevo offer generous free plans with features tailored to small businesses, such as a daily email limit and automation options for up to 2,000 contacts.

    Other excellent options include Mailchimp for its extensive template library and Constant Contact for customer support.

    How do I start email marketing?

    To begin with, email marketing, start by defining your goals—are you aiming to boost sales, grow brand awareness, or nurture customer relationships?

    Next, choose a platform that fits your budget, email list size, and feature needs. After selecting a platform, build your email list by encouraging sign-ups on your website and social channels.

    Once you have an audience, create content that aligns with their interests, and schedule your campaigns at optimal times. Finally, monitor your campaign’s performance by tracking key metrics, and use the data to refine your future email strategies.

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    Nimesh Patel

    Nimesh Patel is the Product Manager and Growth Hacker at Dotstore. For the past 10 years, Nimesh has been a prolific marketer and product builder in the WordPress and e-commerce industry.

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    Written by Nimesh Patel

    I am a Product Marketer and Growth hacker with expertise in Digital marketing, Search engine optimization (SEO), Email Marketing, Paid Campaigns on Facebook and Twitter, Content development strategies, and Competitive Research & Analysis. Nimesh is Product Manager at theDotstore.com